Category: Technology

From the Government’s big mini-budget to Labour’s big lead: A defining week for UK politics and public affairs – part 1


Part 1 of our review of a defining week in UK politics, which will have significant impacts for businesses in Energy and Industrials, Tech, Capital Markets and Financial Services. 

Part 2 can be found here.

The Government turns from its record, and the markets take a turn for the worse

The old cliché is that a week is a long time in politics. Just a week ago, Liz Truss’s new Government presented its ‘Growth Plan 2022’. Despite being dubbed a ‘mini-budget’, there was nothing mini about it: this very big fiscal giveaway contained £45bn worth of tax cuts – the biggest such package in about 50 years.

Business groups initially welcomed the cuts to Corporation Tax and National Insurance, which had been promised throughout Liz Truss’s leadership campaign. But it was the announcement of additional tax cuts, like the (quickly reversed) abolition of the 45p top rate of tax, that really surprised the markets, and upset MPs and voters. The cut solely benefited the highest earners – which in the context of high Government debt and a cost-of-living crisis astonished most independent commentators. Even the IMF has criticised the package in an extraordinary warning to a G7 country.

All of these tax cuts appear to be funded through additional borrowing. Without the normal oversight provided by the Office of Budget Responsibility, there is little clarity into the long-term impacts on government finances. Sound money or fiscal responsibility is at the core of the Conservative brand, but suddenly Liz Truss’s new government appeared to be acting recklessly with the country’s finances.

The pound’s value tumbled immediately, and within days a run on government bonds became a fire sale that nearly toppled a number of pension funds, the Bank of England has had to buy up unlimited amounts of government debt, and banks pulled hundreds of mortgages from the market in anticipation of soaring interest rates, as analysts warned of precipitous falls in housing prices.

A stark change of direction

While the pound appears to have rallied since the Bank of England’s intervention, this does not bode at all well for a government that is less than a month old. But since the Brexit referendum in 2016, UK politics has become increasingly unstable: the UK has now had four Prime Ministers in a little over six years.

The new Truss government is determined to distance itself from its predecessors, with very little policy continuity between them. Both of Boris Johnson’s main post-Brexit agendas have been shelved: ‘Levelling up’ – the mission to use infrastructure investment and devolution to spread prosperity more equitably around the country – has been more or less forgotten (though it lives on as a slogan). And the future of the green agenda is now in doubt after the appointment of several climate sceptics to the Government front bench.

What has taken the place of these agendas is a headlong pursuit of economic growth: a review of the Net Zero strategy has been ordered by the new climate-sceptic Business Secretary. And growth is no longer a vehicle for levelling up: the new Chancellor has said plainly that his sole priority is growing the economy, not worrying about how the gains are shared. Now the Government defines itself in contrast to its predecessors, reversing most of the fiscal policy of the last government, and criticising the last decade as a ’vicious cycle of stagnation’.

The Chancellor believes that his approach – of cutting taxes first, and pushing through supply-side reforms to areas like the planning system, business regulations, childcare, immigration and digital infrastructure later – will create growth, and get the UK on course for a new 2.5% annual growth target. But observers inside and outside the Conservative party are sceptical.

Time is running out

Financial markets are not the only ones to take fright at the Government’s fiscal package. Conservative MPs really don’t like it either. They mainly backed Liz Truss’s leadership rival, Rishi Sunak, who accurately predicted the response of the markets to Truss’s tax-cutting pledges. Now there are all kinds of nuclear options under discussion amongst Tory MPs: there are reports that letters calling for a no-confidence vote in Liz Truss have already started to go in, with other MPs reportedly in secret talks with Labour about how to defeat the Government’s must-pass Finance Bill. Losing such a vote would be the death knell for the Government, and it could lead to a General Election. Readers should take all of this with a pinch of salt, however – despite the extraordinary anger on Conservative benches, MPs are unlikely to vote for their imminent unemployment, given the likely outcome of such an election.

Ultimately the most critical constituency for the Government – voters – seems to have moved decisively against the Government too. Polling in the days since the mini-budget has shown the Conservatives losing their usual lead on economic policy – normally their strong suit – along with nearly every other issue, and losing ground to Labour in voting intention. Labour has now built up a solid lead from every polling company, which if repeated at a General Election, would likely produce a majority Labour Government. With two years to the next election, at most, the Government has limited time to prove that its radical free-market policies can work.

Part 2 can be found here.

Dan Hogan is Aspectus’ Public Affairs Lead. He is at Conservative Conference this week, gathering insight into key policy areas affecting Energy and Industrials, Tech, Capital Markets and Financial Services, and spending time with the key decision makers whose choices affect your business. If you want to know more about how Aspectus’ Public Affairs team can help you, get in touch.

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GA4 migration: planning a smooth transition


By Anna Fishlock, Co-head of the Digital team

You may have heard the news or seen the notice at the top of your Google Analytics account:, Google’s newest version of analytics, Google Analytics 4 (GA4), is now available and has been for some time. GA4 is the latest version of Google Analytics; a free to use website and application measurement platform provided by Google, which enables you to measure traffic and engagement across all your websites and apps.  

By July 1st 2023, Google will no longer be processing data for websites using the existing Google Universal Analytics (UA), all properties will be upgraded to GA4. With an estimated 26 million websites currently using Universal Analytics, this means UA will no longer receive data from your website.  

What does this mean for the future of Google Analytics?

GA4 has been developed to better focus on customer privacy data due to the implementation of GDPR and CCPA (California’s Privacy Act). Crucially it now includes privacy controls such as cookieless measurement which is important as Google is phasing out third-party cookies in 2023. GA4 will start reducing the reliance on cookies to record data; therefore, preventing any future gaps in the data.  

Events Vs session-based data

A major change in GA4 is the standard usage of events rather than session-based data. Previously in Universal Analytics, you would have to define your custom events through Google Tag Manager for websites and view them in a separate events or conversion reports. The reason this change needs to happen is to gain parity between website and application-based properties so measurement can be combined and viewed in a single Google Analytics property. Also, by focusing on event data we will have a more insightful view into a customer journey on websites; GA4 is capable of tracking what buttons customers click/tap or how far they scroll down a page/screen.  

What does it mean for my business?

Not making this move over to GA4 can have a huge impact on your business. After a certain date, which is yet to be confirmed (but it is thought to be either end of 2023 or early 2024), you will no longer be able to access any of your Universal Analytics reports; all properties will be completely unavailable. Therefore, making the move to GA4 as soon as possible allows you to build the necessary historical data that your business needs and you’ll also benefit from its new tracking features too.  

What’s the rush?

While it sounds as though we still have a year to prepare for GA4, we’re encouraging our clients to familiarise themselves with the new dashboard and all the new options available to track data. Google currently plans to keep the historical UA data in its own property but we are still helping our clients download historical data so this can be stored safely as a back-up in case Google completely removes all UA properties in future. 

How can Aspectus help?

Although it sounds like a daunting move across to GA4, it doesn’t have to be. Our acquisition team is already supporting our clients to make the transition as simple as possible. Feel free to get in touch with one of our acquisition specialists if you would like more information.   

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Let’s ‘BeReal’ about how to build brand awareness and attract talent


By Account Director on the Financial Services team, Louise Veitch.

Depending on which side of the millennium you were born on, it is possible you will have had a different reaction to BeReal. But no matter the lap around the sun, you will at least know of the new viral app, and if you are a digital marketeer or business owner, age is just a number and BeReal is to be embraced.

The app which shares a notification with all users at a different time each day, asks you to take a photo (an automatic selfie and the view through your main phone camera) within two minutes of opening the social media platform. It’s designed to celebrate the mundane and everyday – but importantly – it peels away another layer into the personal lives of those you do and don’t know, and for whatever reason, we can’t get enough. Although the anti-instagram app launched in 2020, it has only gone viral in the last four weeks. Some will say the success can be attributed to their Series A funding last year, others that social media users have become tired of heavily edited snaps showcasing holidays or weddings all Summer. But maybe, just like Bebo, MySpace and Facebook before it, Instagram as a social media platform, is entering the winter of its popularity.

And while the premise to encourage users to ‘be real’ seems authentic for now, the app has all the foundations for being a legitimate digital marketing channel for businesses. Yes, it currently prohibits product promotion, which does limit scope. But even if this doesn’t become more flexible in the future, BeReal still has the potential to drive brand awareness for businesses or key spokespeople and recruit the next generation of talent. Brands have the opportunity to build their personality and online presence by posting behind the scenes shots of the inner workings of the business. This is key, because as a population, we are obsessed with celebrities and CEOs. And while Instagram gave us access to the curated images on their camera role, BeReal offers us an even deeper insight into the day to day lives of the people we don’t know, but really want to.

The non-believers out there are saying it’s a fad – so don’t dismiss your social media influencers just yet. However, do consider the benefits of building a profile on this app now, so you’re not showing up to the party much later – like you almost certainly did with tiktok.

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Media training: How do the Tory leadership election candidates stack up


By Catherine Hunter, Energy team Account Director

As we approach the results for the Conservative leadership election, there’s been significant scrutiny on the candidates’ policies around the NHS, environment and taxes. But there’s been a lesser focus on their media techniques.

Liz Truss has openly admitted she isn’t as well polished as a public speaker as her rival, Rishi Sunak, but what tips and tricks could both candidates look to work on as they steer the country into their direction as Prime Minister?

Bridging

Bridging is a technique that helps you move from one area of conversation to another. The approach works best when the question asked is answered – or at least in part – before moving onto a slightly different conversation point.

In this interview with Nick Ferrari, Sunak is asked about his image in politics. He’s challenged on both appearance and pulling pints while being tee-total. Rather than saying simply, “I should be judged on my ideas” Sunak acknowledges some of the criticisms given before saying, “this is about what I’m going to be able to do for the country” and he then uses that line to bridge into some of the core values of the party and how he supports them.

However, in this clip, Truss directly fails to answer the question on the emotions she’d feel around launching nuclear weapons. After failing to answer the question once, it’s repeated and the same soundbite of “I’m ready to do it” is given. And while the audience response clearly shows this is a popular reaction to the question, Truss could have deployed the art of bridging to make this stronger. Even simply saying, “I’m sure I’d be feeling a lot of emotions, but it’s a part of the job I’m ready to do.” This is still allowing that soundbite to come through but gives the sense the question is answered.

The bridging technique works well for both parties in a media dance. The interviewer gets an answer, but the interviewee can also steer the conversation towards an area they feel more comfortable in – or in this case – get some key vote winning ideas across.

However, when taking a question from the public around jobs in the cabinet, Truss performs an excellent display of different two techniques. The first is bridging, where she responds to the need for a “leaner” cabinet by rejecting that idea but calling for a leaner Number 10.

Underscoring

The other technique displayed here is underscoring. Truss acknowledged Kemi Badenoch could be in her cabinet at the start of her answer before she returns to Badenoch and her credentials. Underscoring the point that she’s a good fit for a cabinet post.

And while Truss does this well, Sunak clearly details vulnerable customers as a dividing line between him and Truss on energy bills. Not only do we notice a return to that theme at the end of this clip, he also uses changes in tone to draw attention to the words “vulnerable” and “pensioners”.

Underscoring is an invaluable tool to making sure the key messages you’ve worked on are the lasting memory for the interviewer.

Signposting

There are, however, times when the topic being discussed is very narrow in its focus and you want to introduce a new idea entirely. This is where signposting becomes important.

After taking a few questions on the public sector pay and her revoked policy, Truss sees an opportunity to move the conversation onto the wider topic of the cost of living in this interview with Kay Burley. The back and forth on public sector pay isn’t really moving forward and so it’s Truss that makes the decision to move the topic on, which Burley follows and questions on cost of living follow. This is arguably safer ground for Truss as there wasn’t a political U-turn on the issue to defend.

Both candidates will have a set of key messages – some even in the form of soundbites – they intend to get across to media and the effective deploying of signposting is a great way to bring them into a debate or interview that would otherwise not cover key topics.

And while being the best public speaker, or media performer, is unlikely to be the only reason a candidate becomes the favourite, it helps to ensure key messages resonate.

If you’d like to hear more about how media training could help your key messages land in your next campaign, find out more here.

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ESG comms: sincerity can silence sceptics


By Ophelia Jeffrey, Senior Account Executive 

A collective ambition for a more purpose-driven approach to business has propelled environmental, social and governance (ESG) issues up the agenda. To the extent that businesses hoping to remain competitive must now adopt a strong position on these issues or risk being labelled a laggard. 

And whilst a company might be making sincere efforts to factor good ESG practices into its wider business strategy, navigating the most effective way to communicate this undertaking without selling it short – or overstating its impact – is a very real challenge. There are reputational risks associated with doing both too much and too little, which can feel something like being stuck between a rock and a hard place – but with an effective communications plan, it’s possible to strike the right balance. 

The term ‘ESG’ has rightly attracted its fair share of sceptics – any term that’s associated with such hype requires sufficient scrutiny – but at Aspectus, we believe that whilst it’s likely to evolve considerably in the coming years, ESG is more than a passing fad.  

It follows then that businesses should be looking to incorporate strong ESG practices into their core strategies before they’re forced to – either by the demands of a regulator, or the ever-rising expectations of their own customer base. 

So, to help businesses as they consider how to effectively communicate their ESG strategies, or begin to devise one from scratch, we’ve pulled together five top tips for best practice: 

Be sincere

It’s essential to avoid either under or over claiming the impact of your work – as mentioned, both could do serious reputational damage. Under communicate and you risk alienating stakeholders, but over communicate and you could open yourself up to serious greenwashing allegations. Instead, be sure to contextualise any achievements within the business’ broader journey towards further progress, which will demonstrate both the business’ ambition and credibility. 

Provide proof

The best way to show stakeholders that your ESG claims are legitimate is to show them the evidence. That means setting targets that are clear and measurable in the first place and then centring your communications strategy around those proof points. If data isn’t available, then being as detailed as you can about your methodology is essential.

Stick to your promises

Establishing accountability is one of, if not the most, important factor when it comes to devising a credible ESG comms plan. Issuing plans early and publicly will make the achievements all the more impressive, demonstrating both forethought and follow-through. 

Regularly review your messaging

Done right, ESG should be incorporated into a business’ core strategy, operations, and values not tacked on as an afterthought. As such, from a communications perspective it’s important to revisit the company’s messaging when devising an ESG strategy. Whether an ESG commitment alters your company’s mission statement or enhances it, it’s essential that it’s reflected within the overall messaging at every level. 

Consider a dedicated ESG report

Increasingly, an annual ESG report has become a popular way to evidence the impact of a strategy and it has the advantage of helpfully mirroring an annual financial report, which visually elevates ESG on to an equal footing with more traditional measures of corporate performance. However, considering the importance of creating continuity as mentioned in the tip above. So it’s important that ESG still appears core to the business at an everyday operational level and not simply an annual status check that ticks a box. 

An effective ESG communications strategy can seem like a delicate balancing act but living up to these new expectations in business stands to benefit both planet and profit. 

If you’d like to dig deeper into our recommendations for best practices when it comes to ESG communications, we’ve recently published a whitepaper drawing from expertise across our five sectors, which is available to download here. 

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A guide to integrated PR and marketing for edtech companies


By Stacey Cockram, Senior Account Manager

At Bett 2022 this year (one of the world’s biggest education technology shows), I was inspired by the conversations I had around creativity, potential and the future — themes that are quintessentially ‘edtech’.

Among the hundreds of competing vendors exhibiting at Bett, everyone shares the same goal: to transform education. Although this collective goal is impressive, on an individual level it’s hard for edtech companies to cut through the noise. Everyone is trying to be the next big thing, but how do you prove you are?

My advice to edtech companies looking to stand out in an increasingly crowded market is to take advantage of integrated communications. Here’s what I mean by that.

Channel the momentum of a booming industry by starting with plan

The global edtech market was estimated at $237.6 billion in 2021 and by 2030, it is expected to reach $998.4 billion. There’s clearly a great opportunity here, but to capitalise on it, edtech firms must have a clear brand strategy, underpinned by the key messages they want to be known for.

Messages form the foundation of all communications and marketing. Once these are established, think about the industry conversations you want to be involved in, then, each month, plan activities in line with this.

For instance, in June, during London’s edtech week, writing a blog for your website and promoting it via social media and in email signatures could boost engagement. Preparing a comment to pitch to journalists for A-level results day in August, is a great way to secure top tier coverage.

Creative comms inspired by learning technology

Edtech – and particularly learning technology, which encompasses e-books and coding to VR and robots – is inherently creative. Your edtech PR and marketing should be too.

Back in 2011, an ‘imaginative thinking’ test commissioned by NASA found 98% of children between 4 and 5 ranked as creative geniuses. After entering the education system, by the age of 14 and 15, this had fallen to 12%. Less than 2% of the adults tested were creative geniuses.

As adults, some of us lose our creative spark, but that’s no excuse when it comes to communications. Just like edtech is bringing a burst of life into the classroom and nurturing creativity, the same attitude can be applied to PR and marketing. You must be distinctive and bold to make an impact. However, it isn’t necessarily about wacky, budget-consuming campaigns like floating a giant rubber duck down the Thames, it’s about creating ideas that are firmly tied to business results and what your audience cares about. At Aspectus, we call this “considered creativity”.

If your company lacks brand awareness, you’ll want to create a campaign that truly captivates your audience. For example, you could talk around an industry trend like the problem of getting buy-in from teachers and make your mark on the topic by tracking how educators of different generations embrace education technology – we all remember the teachers who struggled with interactive whiteboards. After your research you could create a whitepaper, gate it on your website to capture leads then promote this via a LinkedIn campaign targeted at CTOs in education, as well as aim to secure a keynote spot at relevant conferences – like Bett or Digifest

Amplification and integration – the champion of classrooms and communications

Edtech has the potential to transform our education systems, but only if it becomes fully integrated into our classrooms. Technology on its own won’t work, there must be training and buy-in from schools and students. What’s more, if schools are to create a winning learning environment, they should embrace all aspects of edtech – from interactive lessons and apps, to automating reporting systems and safeguarding.

Similarly, marketing teams cannot rely on one channel alone to achieve their goal. It’s not just technology PR, the industry must integrate all marcomms efforts. Sending out a press release and expecting the right publications to cover it isn’t enough.

Integrated campaigns combining demand generation, social media, PR and more (!) help you stand out, whether your goal is brand awareness or getting leads. It’s about taking one idea and making it cohesive across all channels like a company’s website, its social media and the press. And, even if you are getting great coverage, but your company isn’t found on Google, you’re missing a trick. SEO and ranking high on specific keywords is crucial.

Ultimately, a successful PR and marketing strategy for an edtech company will reflect the ethos of the industry it belongs to – focused on the future, creative and working best when integrated.

If you’re an edtech firm looking for PR and marketing support, get in touch with stacey.cockram@aspectusgroup.com

Stacey is a Technology Senior Account Manager, with a degree in Education from Durham University.

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How to grow your SaaS business


Mel Jones, Account Director, Technology 

Software-as-a-Service (SaaS) is one of the fastest growing segments in the technology industry, with over 25,000 SaaS businesses in the world, according to a 2021 Statista report 

Thanks to their subscription-based and often self-service business model, SaaS businesses grow, on average, 18% year-on-year. 

So, how can you ensure that your SaaS business is keeping up with the growth trajectory?  

Growing your SaaS business 

If you’re looking to grow your SaaS business, there are three areas that you need to focus on: 

  1. Acquiring customers: getting new leads and securing sales 
  2. Retaining customers: getting customers to renew their subscriptions 
  3. Tracking annual recurring revenue (ARR) 

Whether you provide cybersecurity software, HR software, edtech, or any other kind of software, this article shares tactics for how you can acquire and delight your customers to keep your ARR growing.  

How to acquire customers for your SaaS business 

New customers are the lifeblood of your SaaS business. If you don’t get new people through the door, you’ll eventually stop growing. In addition to having a great product market fit, you need to acquire new leads to fuel your sales pipeline. How can you make that happen?  

Integrated marketing is the first part of the SaaS growth equation. Integrated marketing is the process of aligning all your marketing channels, both digital and traditional, to promote your software. It allows you to optimise all marketing channels, including search engine marketing, SEO and technology PR, which, used effectively, creates the sense that your brand is ‘everywhere’. So, when your target audience needs you the most, you’re the brand that is front of mind. 

How to retain customers 

Retaining your customers is all about creating a product that they love to use. If you continue to deliver value, they will continue to pay. You can measure what your customers think of your product or service through your Net Promoter Score (NPS). In fact, studies show that there is a correlation between NPS and growth. 

Aside from developing a great product, there are several things you can do to retain your customers. 

Invest in user onboarding 

Customers that are trained to use your product will understand its true value, making them sticky and less likely to churn.  

Reduce barriers for renewal 

Offering discounts or incentives for annual payments and removing the barriers for renewal all help to keep your customers subscribed to your product. This helps to maximise the lifetime value of the customer and generates a stable ARR, allowing you to better forecast growth.  

Deliver exceptional customer support 

Investing in live chat software and other forms of effective customer support is vital to deliver a seamless user experience and build brand loyalty with your customer base. 

Track annual recurring revenue 

For subscription companies, like SaaS businesses, annual recurring revenue (ARR) is a metric that helps to frame the success of your business, lead to stronger forecasting and propel your business’ growth strategy. It shows you how much recurring revenue you can expect based on yearly subscriptions as well as providing an annualised view of monthly recurring revenue (MRR) for the calendar year.  

Tracking your ARR gives you a high-level view of the health of your SaaS business. You can use this data to forecast how revenue will compound as your company grows and see year-on-year progression which is useful for long term planning.  

Growing a SaaS business isn’t easy, but if you focus on acquiring and retaining customers and tracking your ARR, you’ll have a good handle on the drivers of your business. 

If you’re looking for support with growing your SaaS business, contact melissa.jones@aspectusgroup.com for a free 30-minute strategy session and find out how we can deliver marketing campaigns that acquire new customers and delight your existing ones, like we did for HR software provider, Breathe 

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Why is media relations important? Lessons from Covid-19 and beyond


By Isabelle Dann, Senior Media Strategist, Technology  

The importance of good media relations cannot be overstated and, since you’re already reading this, chances are this isn’t news to you. Strong PR has always been prized compared to advertising, as people rightly prioritise third-party endorsement, thanks to its impartial nature. Across all sectors, earned media has always rested on relationships. However, the pandemic reshuffled everyone’s cards, affecting the entire media landscape.  

During the first lockdown, web traffic spiked for publishers due to the widespread impact of coronavirus – yet existing struggles to monetise this readership persisted, even for newspapers with a healthy network of paid subscribers. This was compounded when media buyers and brands pulled advertising spend almost overnight, compelling consolidation across the industry. 

Also, it’s no secret that newsrooms had been shrinking alongside advertising budgets long before the clutches of Covid-19 set in. Consequently, journalists would often find themselves forced to churn out more stories with fewer resources and more ill-targeted PR pitches. 

So, what does this mean for communications now? In short: while the benefits of media relations may be harder to achieve than ever before, they’ve never been more valuable. The pandemic accelerated our evolution into a weightless world, as described by economist Diane Coyle, where more economic activity takes place in digital form – but personalisation is still paramount. 

This is where the importance of media relations becomes most apparent, as true storytelling is people-powered. Certainly, it’s never been more difficult to stand out from the crowd. Businesses that blast out endless press releases about, say, yet another industry award shortlist – opting for quantity over quality when it comes to targets – are doomed to fail from the beginning. 

Good media relations centres around knowing what journalists want, which means aiming far beyond press releases (though of course these remain important). This means reading the news voraciously – sounds obvious, yet so many fail to really do their homework when speaking to journalists. How else are you going to know what a journalist wants unless you read their work? Their competitors’ work? Reading is the catalyst for storylines, the ability to spot opportunities, and respond imaginatively and efficiently to breaking news – which is where we excel.  

As a result, the best journalists come to us for a conversation, to look at what we have written, and to listen to what we can offer them. Above all else, journalists want fresh ideas. That could encompass everything from an opinion piece to a research-led feature, an infographic to an interview opportunity. The point is that media relationships don’t come from a piece of paper like an old-fashioned press release; they grow from a discussion based around a whole package of input. 

Now, how best to go about this? Both brands and communications professionals (whether in-house or agency) should focus on building meaningful relationships with their target media. As the world opens up more and more, this could entail meeting a journalist for coffee or lunch, which helps build a relationship on a personal level. Phone calls work well for formal interviews, but nothing quite beats meeting face-to-face; humans have not yet devolved en masse into bots for a reason. 

At the same time, the rise in remote working has made Zoom, Microsoft Teams, and Google Hangouts meetings mainstream. This has opened up access to virtual coffees with journalists who might not only live in a different city but in a different country, continent, perhaps even in a rural location.

This shouldn’t be a hard sell, but instead a chance to get to know them and what they are interested in, so pitching efforts can be more tailored. Also don’t forget that, by removing the need to travel, you’ll be asking for less of a journalist’s (admittedly scant) time. 

Ultimately, with Google advertising still funding fake news websites, it’s never been more important to support organisations that specialise in telling the truth. What’s more, as publishers are accountable, they’re a valuable place for businesses to spend marketing budgets in the form of PR. Paid media can be useful as part of a wider communications strategy but, in isolation, it’ll only achieve limited success.  

The future of media is uncertain and, when calculating ROI, it’s easy to be short-sighted – but businesses must play the long game if they want lasting growth. Journalists – online, print, audio, and broadcast – are responsible for holding to account key figures in government, companies, sovereign states, and broader society. Individuals and businesses who can provide revealing insights that rise above the noise, creating distinctive value for a publication’s readers, will create a truly lasting legacy.

Get in touch with me if you’re looking to propel your press coverage this year. In the last few weeks alone, we’ve secured Sky News, the Financial Times, and Business Insider.

Isabelle can be reached at isabelle.dann@aspectusgroup.com and @izzydann 

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Knowing your ABCs – navigating the ESG world


Hattie Curl, Account Director 

ESG. You’ve probably heard this term bandied around, particularly amongst companies and investors. But what does it mean, why is it important – and above all, how can businesses communicate their ESG efforts?

At its core, the ESG acronym refers to the three key factors when measuring the sustainability and ethical impact of a business. 

E – Environmental 
Environmental is the first part of the acronym, which examines how a business performs in regard to safeguarding the environment. Criteria that are often focused on include waste and pollution, greenhouse gas emissions, climate change and deforestation.

S – Social  
Social looks at how companies treat their employees and the local community, concentrating on topics such as diversity and inclusion (D&I), working conditions, supporting local communities and health and safety.

G – Governance  
Finally, governance examines how a business polices itself and how it is governed. It focuses on areas such as tax strategy, board diversity and structure, corruption and bribery and donations.

Don’t forget the C 

Now, more than ever, investors, consumers and businesses alike are putting the pressure on to have a robust ESG strategy. And it’s not just the strategy itself that companies need to get right. More than ever, the comms around the strategy is just as important.

This is why another crucial letter is C – Communication. Effectively communicating ESG strategies with key stakeholders is paramount for all businesses.

This might be through owned channels – such as your website’s blog or social media – or earned channels including the press. A great recent example of this is from Mastercard. It recently announced that it will link all employee bonuses to ESG initiatives, expanding an earlier programme which was limited to its senior executives. By doing so, it will help Mastercard achieve its goals of cutting carbon usage, improving financial inclusion and gender pay parity.

Not only has Mastercard clearly communicated its plans, but it has utilised its channels to do so in an educational, authentic way. The announcement has been picked up by the likes of Bloomberg and Reuters as well as other trade publications and has been posted to its blog, LinkedIn and Twitter to strong levels of engagement.

Are you interested in hearing about how we can help develop your ESG communications strategy? Get in touch. 

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